Simply add the item you wish to purchase and add it to your shopping cart. Proceed to the checkout page, fill in your personal information, and enter your payment details.

Once our warehouse processes your payment, we will send an order confirmation to the email address you provided when placing your order.

Often times we are unable to make these changes because we have your order packed and awaiting shipment within 48 hours of being placed. If your order hasn’t reached the fulfilment stage, it’s possible we may still be able to change or cancel it. However, please contact our Customer Service as soon as possible “Info@alcaptain.net”.

Credit cards (Visa, Mastercard and American Express).

Its related to our company terms & conditions. For return instructions, please contact our Customer Service at Info@alcaptain.net.

We ask all customers to check your original orders and compare your product against the website when you receive it. If you believe you received the wrong item, or your order is damaged, please contact us within 3 days upon receiving so we can work with you to correct the issue.

Standard shipping to our selected areas is always free! However, prior to confirming your order, you’ll be able to select expedited delivery options and review the prices for each option.

We work to fulfill our orders as promptly as possible. Our warehouse begins processing your order within 2-4 business days after it is submitted ,and delivery is made within 2 weeks from the date when of receives order confirmation. Keep in mind that packages aren’t transported over weekends or local public holidays. Please note that our expected time frames are estimates and can vary due to factors outside of Alcaptain’s, and the courier’s, control.